There have been numerous complaints about the necesity of traveling to the Agency training facility for recertification classes required by the new policies. The Agency is aware of the inconvenience caused by these changes and is working to improve our existing system to better serve our Agents needs.
Classes are now available at our branch offices located in or near Sub Hives. Please contact your supervisor to register for the classes. This change in geographical availability will nearly eliminate the need for 'on duty' Agents to take a leave of absence for the purpose of recertification.
Faithfully in Service,
Eadric Thorne CEO
Phoenix Regulatory Agency
